Maybe the most important skill one can develop for business is how to be a great active listener. Whether you are meeting your boss, your subordinates, your peers, a potential client or an adversary, tuning in to what is really being said is essential. Since everyone listens based on their own values about what is important, it is easy to make incorrect assumptions, especially when you don’t validate. Even when you believe the other party is in agreement, validating concerns…..
Anthony Wiener’s main problem is not that he is not virtuous. No, his problem, unlike Bill Clinton’s, Lyndon Johnson’s and some other who succeeded without being virtuous, is that in the words of columnist Maureen Dowd, “there is nothing in Wiener’s public life that is redeeming.” In business and probably in politics, you want to have people working for you who are honorable and virtuous. But when dealing with people outside your organization, the main concern is that they…..
The Zimmerman case was a tragedy because a young man was needlessly killed. However, I was proud of the six women jurors who, despite all the emotion and hoopla, came to the right decision based on the facts. The prosecution never presented facts to prove their case or that George Zimmerman did not act in self defense. People have a right to expect the prosecution to be forthright and when, instead of living with facts, you, as the prosecution did,…..
One of the biggest changes in how business operates, since I first started 50 years ago, is how managers and executives manage their time. We always took a lunch break. We even stayed around after work discussing business issues, socializing and even sharing a few pops (beers). This is where deals were made, ideas developed, questions answered and relationships secured. Today is very different and even more so with the advent of the internet and the smart phone. The focus…..
For people who have not had time yet to read my book, let me make some points about why wasting time is still so important. As stated in the book, the biggest changes that occurred during my time in business were that, by early 2000, executives had become so busy doing t heir jobs that they no longer felt they had time to do things that didn’t have an immediate impact on what they needed to achieve. They didn’t even…..
One of the toughest jobs in business is projecting whether someone who has been successful at one level, will be successful when they move up the ladder or into a new environment. While the interview is good for judging the applicability of experience and accomplishments, the personality questionnaire may be the best method for determining whether the individual fits your particular situation. The truth is many of the qualities you believe will make someone effective in the next position, may…..
is SO interesting. It’s like having the backstory on the last 50 years in the world of business The topics: management styles, unions, negotiations, support systems inside and outside, interaction between people, departments, etc. SO interesting. Anyone who launched their career in the 70s and 80s will remember the people, products and management styles that influenced them over the course of their careers. And now here’s a book that encapsulates that experience – from an insider’s point of view……
A few weeks back, a friend and I got into a discussion about the Tiger Woods-Sergio Garcia spat during the TPC tournament at Sawgrass. My sense is that Sergio’s frustrations, from years of losing to Tiger, got the better of him, and his emotional outburst and play not only hurt his reputation, but cost him the tournament. On the other hand, nothing is more rewarding than the positive side of emotions. Watching an underdog utilize emotions to overcome the odds…..
“Is It a Win/Win?” Anyone who has spent years in business realizes that obtaining win/win agreements when the objectives conflict is very tough. In union negotiations, where strikes are painful to both sides, agreements are reached at the deadline, buy many times they are not a win/win. Usually the party who can least afford a strike capitulates and lives to fight another day. An example of a lose/lose concerns my favorite football team, the Jacksonville Jaguars. Their star running back, Maurice…..